Terms and conditions
TERMS AND CONDITIONS
1. General conditions
The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as "you") to THE WOMEN'S LOCKER SRL, ( THE WOMEN'S LOCKER SRL , hereinafter "WOMEN'S LOCKER", "new" or "new", on the WOMEN'S LOCKER sites), on the mobile version of the site, by telephone through a consultant or through the Sites (all called "Website WLR" , "WLR Websites", "WLR Websites" or "WLR Websites").
By using the WLR Websites and / or placing an order, you agree to abide by the terms and conditions specified below (the "Terms"). Before placing an order, please make sure that you have read and understood the Terms.
Only individuals with a minimum age of 16, who are not under guardianship, do not work as legal entities and who have a residence or another address in Romania (excluding address forwarding companies) can place an order. p>
The inclusion of any product or service on the WLR Website at any time does not imply or warrant that such product or service will be available at any time. We reserve the right to discontinue the marketing of a product at any time.
We reserve the right to change these Terms from time to time without prior notice. Your Terms will apply to the Terms specified on the Website at the time of placing your order.
WOMEN'S LOCKER wants to provide the best online experience. To do this, we need to make sure that our services work flawlessly. You understand and agree (i) not to post, redistribute, upload, or promote any communications or content that may harm or adversely affect our company, products, or services; (ii) do not act in this manner or use any device that would restrict, impede, interfere with or prevent any other user from using or benefiting from the Websites or that would affect the security of the Website; or (iii) do not use any device or attempt to use any engine, software, tool, agent, script or other device or mechanism (including but not limited to spiders, bots, crawlers, avatars or smart agents) to navigate or search the site or to copy content from the site. We reserve the right to immediately block access to the site and to close the account of any user who violates this provision or any other provision specified in these terms and conditions.
TheWOMENSLOCKER20 promo code - 10% discount received after confirming the registration in the customer base THE WOMEN'S LOCKER is valid for the whole range of THE WOMEN'S LOCKER items, except the categories ACCESSORIES - Yoga Mattresses, Yoga Wheel, Mattress Cover. p>
2. Prices and delivery charges
The prices displayed on the WLR Websites include the value-added tax required by law, but do not include a delivery charge.
Promotions presented on the WLR Website are valid for the period specified. If a period of time is not mentioned, they are valid within the available stocks. All products presented on the site are available within the available physical stock.
The delivery fee for each order will be the same, regardless of the size or weight of your order. The cost for each delivery method is clearly indicated during the order completion process. The standard delivery fee is 15 LEI. If we are unable to deliver your order in full and need to make more than one delivery, you will not incur any additional charges for subsequent deliveries.
3. Placing the order / concluding the contract
The available ordering options are through WLR Websites.
Immediately after placing your order, if you provided us with your email address, you will receive a confirmation email. If, for any reason, we are unable to process your order, we will notify you as soon as possible. If we have already received payment for your order, we will try to refund your amount using the same method used to make the payment. If, for any reason, other arrangements are required, we will notify you and ask you to contact WOMEN'S LOCKER Customer Service, who will reimburse you.
WOMEN'S LOCKER makes every effort to accept and process orders and will attempt to deliver your order to a home address or other address in Romania, depending on the delivery option you have selected.
WOMEN'S LOCKER will endeavor to expedite the shipment of orders as soon as possible and in the order in which they were placed. We want to deliver the order within 3 to 5 working days of its confirmation. Although we intend to make the delivery within the communicated period, we inform you that the delivery may take longer due to events beyond our control, but not more than 30 calendar days from the date of order confirmation. If the delivery time exceeds 30 days, you can cancel the order.
WOMEN'S LOCKER delivers internationally via DHL EXPRESS partner. Delivery costs will change automatically when you fill in the address where you want to receive the package.
All international deliveries will be made via express service within 5 to 10 business days upon receipt of the automatically generated message to confirm the order
Before placing your order, you will be informed of the estimated delivery time. Immediately after placing your order, if you have provided us with your email address, you will receive a confirmation email containing the estimated delivery time.
You will find more details on our Websites in the Deliveries and Returns section.
If your order does not arrive by the scheduled date, please contact WOMEN'S LOCKER Customer Service by calling +40722844286 or emailing email@example.com
5. Cancel order
You can cancel or return the order from the date of placing the order until the 30th day after receipt of the ordered items. If you have paid for these items, you will be refunded an amount that includes WOMEN'S LOCKER standard delivery charges. If you choose to keep certain items and only partially cancel your order, the shipping fee will not be refunded. Full WLR Websites Deliveries and Returns
If you wish to cancel or return the order, please email us at team @ womenslocker.I, then return the item (s) to us in accordance with the provisions of section 6 (Returns) below within the 28-day period specified in section 5 above We will attempt to refund you using the same method used for payment (or, if the items have not been paid yet, we will reflect the return of the items in your account balance) as soon as possible, no later than 14 days after receipt of your notice of cancellation, with provided we have received the items or proof that you have returned them. Another method of payment for refund may be used, provided you agree to this change; this will not incur additional charges.
If the item you received is defective, please notify WOMENS'S LOCKER immediately and return the item in accordance with Section 6 (Returns) below. For any products considered defective, WOMEN'S LOCKER will make a full refund. The provisions specified herein do not limit any applicable law.
WOMEN'S LOCKER guarantees a full refund according to the condition that all items are returned in the same condition as they were received. This means the presence of the invoice and that the items must not have been damaged, soiled, washed, altered or worn (except for their proof) and that any labels on the item or package must be intact.
All packages contain a pre-printed return form that you must use if you decide to return an item. You will find more detailed information about our return process on the delivery note and in Deliveries and Returns.
Take the items you return to a Fan Curier pickup center in Romania. If you prefer, you can also return the item (s) by picking it up from home.
The return of the product will take place within 14 calendar days from the date of receipt of the package.
In case of doubt about the condition of the returned garments, the opinion of the specialized personnel of WOMEN'S LOCKER will prevail, after proper inspection of the item, to prevent the fraudulent return of products that have been worn or damaged.
7. Payment methods
Credit or debit card
You can enter payment details when placing your order using a valid credit or debit card (VISA or Mastercard). The amount will be immediately blocked on your card, but will not be debited until the goods are shipped. WOMEN'S LOCKER reserves the right to pre-authorize credit / debit cards. Depending on the outcome of these checks, we may decline certain orders.
Cash on delivery
You can choose to pay in cash on delivery when you receive the goods, at no additional cost.
WOMEN'S LOCKER Gift Cards
You may choose to pay in full or in part for the order placed on our WOMEN'S LOCKER Gift Cards website >
You will receive the required invoice according to the law in the e-mail regarding the Confirmation of shipment.
8. Our responsibility
Nothing in these Terms will exclude or limit liability THE WOMEN'S LOCKER SRL in respect of any matter for which it would be unlawful to limit or exclude our liability.
THE WOMEN'S LOCKER SRL accepts liability for death or personal injury caused by our negligence or that of our employees or representatives We do not intend to exclude liability for false statements made by us or by our employees or representatives. In the event of a breach of these Terms, we will only be liable for losses that are a reasonably foreseeable consequence of such breach.
THE WOMEN'S LOCKER SRL is not liable for indirect losses that are a side effect of the principal loss or damage, such as loss of profit or loss of opportunity, or inability to deliver. goods or to fulfill any of our obligations under these Terms if this impossibility is caused by an event over which we have no control, which includes but is not limited to: fire, flood, storm, riot, disorder civil war, war, nuclear accident and terrorist activity.
We will not be liable to you for any loss or damage incurred in connection with your order on the WLR Websites. It will be limited to the total price of your order.
If you have a problem with a product that you purchased from the WLR Websites and were unable to resolve your H&M complaint, then you can file a complaint with the EU Online Dispute Resolution Platform ("SOL Platform").
The SOL platform offers EU consumers and traders the opportunity to try to get an alternative solution to online shopping complaints. This one-stop shop is designed as an interactive and easy-to-use website, available in all official EU languages and free of charge. By using the SOL platform, the consumer and the trader can find a dispute resolution entity and then go through the process of finding a solution to the consumer's complaint. The SOL platform is available here: http://ec.europa.eu/odr .
9. Colors and measurements
We make every effort to accurately display the characteristics of our products, including their composition and colors. The color you see will depend on your computer system, and we cannot guarantee that your PC will display these colors correctly.
The measurements of an item offered on WLR Websites are only approximate values to help you better understand the pattern or cut of a particular item of clothing. These are not a guarantee of the actual measurements of the item that will be delivered to you. There may be differences of a few centimeters more or less in the final measurements of an article depending on the material used to produce it.
If the goods you have purchased are defective, THE WOMEN'S LOCKER SRL will comply with all regulations provided by law regarding the warranty. If you have a complaint about the obvious defects in material or workmanship of the goods we have supplied, including any damage suffered during transportation, please let us know by returning immediately. goods using the pre-printed return form in the package.
THE WOMEN'S LOCKER SRL reserves the right to assign or transfer to third parties the undertaking for any claim / claims arising out of the delivery of the goods.
12.Termination of some terms
If any part of these Terms is prohibited or deemed ineffective by any court or regulatory body, the other Terms will continue to apply
13. Property rights
All intellectual property rights, such as trademarks and copyrights on the WLR Websites, belong to THE WOMEN'S LOCKER SRL , its affiliates or licensors. Any use of the WLR Websites or its contents, including copying or storing all or part of the content for any purpose other than your personal and non-commercial use, is prohibited without the permission of THE WOMEN'S LOCKER SRL .
14. Company Information
THE WOMEN'S LOCKER SRL
Headquarters: Soseaua Fundeni 137, floor 6, Bucharest, sector 2, Romania
Unique registration code: J40 / 14588/2018
Contact details: THE WOMEN'S LOCKER SRL
Phone: +40722 844286